Course/Workshop Name Duration Sub-category Category Provider Division Course Outlines Schedule
Effective Telephone Skills Workshop 6 hours Customer Engagement Customer Engagement Business Formatech Business and Management Workshops Outlines Schedule
On the Job Observation 6 hours Customer Engagement Customer Engagement Business Formatech Business and Management Workshops Outlines Call for Schedule
Fundamentals of Filing and Archiving Workshop 6 hours Customer Engagement Customer Engagement Business Formatech Business and Management Workshops Outlines Call for Schedule
Business Etiquette & Professionalism Workshop 12 hours Customer Engagement Customer Engagement Business Formatech Business and Management Workshops Outlines Call for Schedule
The Personal Assistant and Secretarial Master Class Workshop 12 hours Customer Engagement Customer Engagement Business Formatech Business and Management Workshops Outlines Call for Schedule
Professional Business Writing Workshop 12 hours Customer Engagement Customer Engagement Business Formatech Business and Management Workshops Outlines Schedule
Event Planning Workshop 12 hours Customer Service Customer Engagement Business Formatech Business and Management Workshops Outlines Call for Schedule
Customer Service Workshop 12 hours Customer Service Customer Engagement Business Formatech Business and Management Workshops Outlines Call for Schedule
Call Center for Success Workshop 18 hours Management Customer Engagement Business Formatech Business and Management Workshops Outlines Call for Schedule
Excellence in Customer Service Workshop 12 hours Management Customer Engagement Formatech Business and Management Workshops Outlines Call for Schedule
Handling Complaints and Difficult Customers Workshop 12 hours Customer Engagement Customer Engagement Business Formatech Business and Management Workshops Outlines Call for Schedule
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